Privacy Policy
Kimberley Off-Road Adventure Tours has a Privacy Policy for our website (kimberleyoffroadtours.com) and it is outlined below. We understand how important it is to look after your personal data and we take it very seriously. Please read through our Privacy Policy and if you have any questions or concerns please do not hesitate to contact us. Kimberley Off-Road Adventure Tours is bound by the Privacy Act 1988 (Privacy Act).
What personal information do you collect?
You can use the majority of our website without providing any personal information. If you decide to book a tour with us we may need to collect and hold information in order to provide our service to you. This may include but is not limited to your name, date of birth, gender, address, telephone number and email address.
There may be times when we need to hold information relating to your health or dietary requirements. If you are happy to provide us with this information it will enable us to provide services which are better suited to your needs. It can also help us to act in your best interest, for example, in an emergency. By booking with us you are consenting to your insurers, their agents and medical staff, exchanging relevant and/or sensitive information with us in circumstances where we/they need to act on your behalf or in the interest of others.
Whilst you are on a tour with us you may feature in videos and images that we take in order to use in any advertising we might do, including on our website. Everyone who comes on a tour or associates themselves with Kimberley Off-Road Adventure Tours allows us to use their image in advertising material whether it’s a photograph, footage or their voice. If you would prefer this not to happen, please contact us at info@kimberleyoffroadtours.com
How do you collect any personal information?
You may offer up personal information when you contact us by telephone, email or by entering details into our website. A third party may also pass on your details, for example, if someone is making a booking on your behalf. Also, in an event where we may need to act on your behalf, for example, in an emergency situation, we may need to retrieve personal or sensitive information from your insurer, their agents or medical personnel.
Do you share any personal information?
We may need to share your personal information when we are in the process of arranging the tour for you, and on occasions we may need to share it when we require the assistance of other businesses or organisations. In any case that this might happen we will only disclose the relevant and necessary information that will help us complete our services for you. Kimberley Off-Road Adventure Tours takes the appropriate steps to make sure any companies or organisations we disclose information to, have their own confidentiality and privacy agreements in place to ensure your personal information is protected. If you sign up to a tour with us, you understand and consent to us using your personal information in this limited capacity.
We may be required to share your personal information with third parties in limited circumstances, for example, if we need to comply with a legal process, help prevent fraud or imminent harm, if we are required to do so by an enforcement body and/or to protect the security of our service.
Changes to this Privacy Policy
Kimberley Off-Road Adventure Tours reserves the right to make changes to this Privacy Policy at any time. If we do make any policy changes, they will only apply to information collected after the date the policy change was made. We will also add any amendments to this Privacy Policy on our website.
Can I access the personal information you hold about me?
If you would like to find out what personal information we hold about you, it’s your right to be able to access these details, providing there are no exceptions by law. If you would like to request this information or discuss our Privacy Policy with us, please get in touch.
Kimberley Off-Road Adventure Tours reserves the right to charge a fee for completing your request and we may ask you to verify your identity for security reasons.
Contacting us
Call: +61 (0) 447 740 880
Post: 36 Kapalga Street, Tiwi, Darwin, 0810
Attn: Privacy Policy
Marketing & Privacy
In the future we may like to send you email newsletters or printed materials to your postal address, which will require us to use your personal information.
If you would prefer not to receive any information from us please contact us via the details in this Privacy Policy.